CBECMITRA, a pan-India helpdesk, a national toll-free number and “GST Seva Kendras” have been established to resolve taxpayer grievances relating to Goods & Service Tax (GST). This was stated by Shri Anurag Singh Thakur, Union Minister of State for Finance & Corporate Affairs, in a written reply to a question in Lok Sabha today.
The Minister further stated that Goods and Services Tax Network (GSTN) has a helpdesk to redress taxpayer grievances regarding the GST portal, which can be accessed through telephonic calls or through Self-Help Grievance Redressal portal (GRP) https://selfservice.gstsystem.in. Various retail institutions overcharging the customers and producing inflated bills were reported. The details of the complaints reported are as follows:
|
S. No. |
Nature of supply/Sector |
Number of cases |
|
1. |
FMCG (Fast Moving Consumer Goods) |
42 |
|
2. |
Restaurant Services |
14 |
|
3. |
Sanitary Wares |
2 |
|
4. |
Entertainment Services/Press/Cinematography |
6 |
Read More at: https://pib.gov.in/PressReleseDetail.aspx?PRID=1595570