GSTN has enabled a New Tab “Help and taxpayers Facilities”, by this facility the taxpayers can avail various benefits such as:-
I – Taxpayers Services:-
- Free Accounting and Billing Services: List and details of empanelled accounting and billing software solutions.
- GST Subhida Providers: List and details of GST Suvidha Providers.
- Site Map: List of website’s content to help the users navigate the GST Portal.
II – Help Item:-
- GST Knowledge Portal: GST Videos, FAQs and Manuals related to GST
- Grievance Redressal Portal: Designed for lodging complaints by taxpayers and other stakeholders.
- Advisories: List of all the advisories issued by GSTN for different functionalities available on GST Portal
- System Requirements: System Requirements for accessing the GST Portal and more.
- GST Media: Webinars, interviews & videos on various aspects of GST Portal
- Grievance Nodal Officers: Contact details of Nodal Officers
Source: https://services.gst.gov.in/services/HelpandTaxpayer/HelpandTaxpayerfacilities