A recent tweet by the Central Board of Indirect Taxes & Customs (“CBIC”) stated that the ICEGATE registered users can Log and Track Grievances for delayed Bill of Entry clearance under Faceless Assessment through Anonymized Escalation Mechanism (“AEM”):
1. Log a Grievance
In case of delay in the assessment of the Bill of Entry beyond 24 hours subject to the condition that the Bill of Entry is integrated with IGM, ICEGATE users can raise a grievance on AEM Portal. The grievance would be escalated to the supervisory officer for early resolution.
2. Track the Grievance Status
Track the grievance status on ICEGATE Portal through Grievance details or Bill of Entry details till resolution.
3. Faster Clearance of BE
Bill of Entry assessment is expedited for faster clearance.
For details click here
Source from: https://twitter.com/cbic_india/status/1588735465146183683?t=8pLwHV4q8I98GJUfj60erg&s=19
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